Chatwoot
AI assistant, omnichannel support desk, knowledge base.
Customer Supportvia in-housesaassupportaiopen-source
About
Chatwoot is an open-source customer support platform combining an AI assistant, omnichannel inbox (email, live chat, WhatsApp, Instagram, Messenger, SMS, API), and a built-in knowledge base. Teams use it to deliver fast, consistent support across every channel from a single dashboard — with self-hosted and cloud options. Trusted by thousands of companies for affordable, customizable support tooling.
Best for
- •SaaS teams scaling customer support
- •Companies needing self-hostable support tooling
- •Teams consolidating chat, email, and social DMs
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